CUSTOMER INTERACTION
TouchPoint
AI Chatbots and Conversational Customer Experiences
An intelligent first point of contact that's available when your team isn't.
TouchPoint is our conversational AI offering for websites and other customer interaction channels. This is not "we build chatbots." TouchPoint is an intelligent first point of contact between your business and the people trying to reach it.
A website visitor gets qualified at 11:43 p.m. instead of waiting until morning.
What it does
- Website chat, lead capture, and lead qualification.
- Answers frequently asked questions and product or service questions.
- Appointment scheduling and customer support.
- Routing, data collection, and CRM integration.
- Customer identification and knowledge-base access.
- Conversation summarization, triggering workflows, and escalating to a human when it should.
See where TouchPoint fits your business.
ProofPoint RevOps Audit finds where this creates the most leverage for you specifically, before anything gets built.
Find out what is actually broken before you spend another dollar on AI.
Two weeks, fixed fee, fixed start date. A map of what you run, a ranked list of where AI actually holds with a dollar figure on each, and a fixed price plan to build it. You own the document either way.
Read it. If you do not agree we found at least three things worth fixing, tell us and we refund the fee. You keep the document.
$5,000. TWO WEEKS. THE FEE COMES OFF THE BUILD IF YOU START WITHIN SIXTY DAYS.
WHO THIS IS FOR
A company of roughly ten to two hundred people, already running a CRM or operational system, with revenue coming through it and at least one process held together by hand. That includes agencies, whether the system is for your own operation or for a client's. Pre revenue, or want a chatbot on a marketing site? Wrong firm, and we will say so on the first reply.
- $5,000
- FIXED FEE. IT COMES OFF THE BUILD IF YOU START WITHIN SIXTY DAYS.
- 2
- WEEKS, ON A FIXED START DATE.